Elle Steele Privacy Policy

Elle Steele ("we", "our", "us") is committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, subscribe to our communications, purchase our products or services, participate in our programs, attend events, engage with consulting services, listen to our podcast, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

Elle Steele is an Australian-based consultant, speaker, educator, strategist, and founder of The Good Business Project.

Through consulting, education, events, digital products, podcasts, programs, and community initiatives, we support individuals and organisations to create meaningful impact.

If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected]

Information We Collect

We may collect personal information, including:

Information You Provide

Name

Email address

Phone number

Business name

Billing information

Information submitted through forms, surveys, applications, registrations, or enquiries

Information shared during programs, workshops, coaching sessions, consulting engagements, or events

Information Collected Automatically

When you visit our website, we may collect:

IP address

Browser type

Device information

Website usage data

Pages viewed

Time spent on pages

Referral sources

This information helps us improve our website and services.

How We Use Your Information

We may use your information to:

Deliver products, services, programs, and events

Respond to enquiries

Process payments

Send newsletters and marketing communications

Provide customer support

Improve our website and offerings

Conduct research and analysis

Meet legal and regulatory obligations

We will only use your information for purposes reasonably necessary to provide our services or operate our business.

Marketing Communications

If you subscribe to our mailing list, download a resource, register for an event, or participate in one of our programs, we may send you emails containing:

Educational content

Updates and announcements

Program information

Offers and promotions

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and gather information about website usage.

Cookies help us understand:

How visitors use our website

Which content is most helpful

Website performance and functionality

You can disable cookies through your browser settings, although some parts of the website may not function properly.

We may use third-party analytics services such as:

Google Analytics

Ivorey

Email marketing platforms

Payment processors

Advertising and social media platforms

These providers may collect information in accordance with their own privacy policies.

Third-Party Services

We use trusted third-party providers to help operate our business, including platforms for:

Website hosting

Email communications

Payment processing

Course delivery

Customer relationship management

Scheduling and event management

These providers may access personal information only as necessary to perform services on our behalf.

We encourage you to review the privacy policies of any third-party services you interact with.

Payments

Payments may be processed through secure third-party payment providers.

We do not store complete credit card details on our servers.

Payment information is managed in accordance with the security standards and privacy policies of the relevant payment provider.

Confidentiality

We respect the privacy of our clients, participants, and community members.

Information shared during consulting engagements, coaching sessions, workshops, programs, mastermind groups, or events will be treated as confidential unless:

Disclosure is required by law

There is a risk of harm to yourself or others

You have provided consent for information to be shared

While we take reasonable measures to protect confidentiality, information shared in group programs, online communities, or events cannot be guaranteed to be completely confidential, and participants are encouraged to respect others' privacy.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details provided below.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services

Meet legal obligations

Resolve disputes

Maintain business records

When information is no longer required, we take reasonable steps to securely delete or de-identify it.

Children's Privacy

Our services are intended for individuals aged 18 years and over.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised effective date.

Your continued use of our website after changes are published constitutes acceptance of those changes.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Elle Steele
Email: [email protected]

We believe good business is built on trust, transparency, and respect. The way we handle your information reflects those values.